We offer a 10 day refund policy on all products. You may return new, unused and resalable items for a refund within 10 days of delivery. All refunds are subject to a 20% restocking fee unless the product was deemed inoperable. You must notify SSNV within 48 hours of delivery to request a full refund for an inoperable item. Please note, our refund policy is subject to our inspection of the condition and use of returned products.